Consent language
When you submit a quote request on our Site, you will be asked to check a box agreeing to the following statement:
"By checking this box and clicking 'Get My Free Quotes', I agree to the Terms of Use and Privacy Policy and I provide my express written consent for CarCoverCompass and its marketing partners, including licensed insurance agents, brokers and carriers, to contact me about insurance products at the phone number and email address I provided, including through calls and text messages made using an automatic telephone dialing system or an artificial or prerecorded voice, even if my number is listed on a federal, state or company Do Not Call list. Consent is not a condition of any purchase. Message frequency varies; message and data rates may apply. Reply STOP to opt out of texts. I may revoke my consent at any time."
Checking the box is your electronic signature under the federal E-SIGN Act and applicable state law. We keep a record of your consent, including the date and time, the text displayed to you and the information you submitted.
Consent is not required to purchase
You are never required to agree to be contacted by automated means as a condition of purchasing any goods or services. If you do not want to provide this consent, you may contact an insurance provider of your choice directly, or call us at (801) 294-9994 to discuss your options.
Who may contact you
If you provide consent, you may be contacted by CarCoverCompass and by one or more of our marketing partners regarding your request. Marketing partners may include:
- Licensed insurance carriers that underwrite auto, home, renters and other personal insurance products;
- Licensed insurance agents, agencies and brokers, including independent and captive agents;
- Insurance comparison and lead-generation companies that work with the providers above; and
- Service providers acting on behalf of the companies above, such as call centers and messaging platforms.
Marketing partners
The specific companies that may contact you depend on your location, the information you provide and partner availability at the time of your request. A current list of marketing partners that may receive your information is available upon request. To receive the list, email [email protected] with the subject line "Marketing Partners" or call us at (801) 294-9994.
Each partner is responsible for its own compliance with applicable laws and for honoring opt-out requests made directly to it.
Types of communications
- Phone calls, which may be made using automated dialing technology or include artificial or prerecorded voice messages, to discuss insurance quotes and products.
- Text messages (SMS/MMS) about your request, quote options and related offers. Message frequency varies. Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages.
- Emails about your request and insurance-related offers, each of which includes an unsubscribe link.
Calls will be made only during the hours permitted by federal and state law, generally between 8:00 a.m. and 9:00 p.m. in your local time zone, or as otherwise required by your state.
How to opt out
You may revoke your consent at any time and by any reasonable means, including:
- Text messages: reply STOP (or a similar word such as QUIT, END, CANCEL or UNSUBSCRIBE) to any message. You may receive one final message confirming your opt-out. Reply HELP for help.
- Phone calls: tell the caller you do not wish to be contacted again, or use the opt-out option provided in a prerecorded message.
- Email: click the unsubscribe link in any email.
- Contact us: email [email protected] or call (801) 294-9994. Please include the phone number and email address you want removed.
We will honor opt-out requests within the time required by law, and no later than 10 business days. Because marketing partners maintain their own contact lists, you may also need to opt out directly with any partner that has contacted you.
Do Not Call
CarCoverCompass maintains an internal Do Not Call list. If you ask us not to call you, we will add your number to that list. Providing consent through our form authorizes contact even if your number appears on the National Do Not Call Registry or a state Do Not Call list. You may revoke that authorization at any time as described above.
Accuracy of your information
By providing a phone number, you represent that you are the account holder or customary user of that number and that you are at least 18 years old. Please do not submit someone else's number. If you receive a message intended for someone else, or if your number changes, contact us so we can update our records.